Simple, Transparent Pricing
Start free.
Scale when you're ready.
From open-source self-hosted to fully managed enterprise. All plans include the complete EU regulatory module set — Battery Regulation, ESPR, and REACH.
Community
Forever — Apache 2.0
Self-hosted open-source core. You bring the infrastructure, we bring the code.
- Unlimited DPP records (self-hosted)
- 8 Core modules included
- Deploy on any cloud or on-prem
- Full source code access
- GitHub community support
- Manual regulatory updates
- No managed hosting
Starter
Billed monthly
Managed cloud for pilots and early-stage DPP programmes. Up and running in days.
- Up to 10,000 DPP records
- 100K QR / API calls/month
- 5 users
- 1 product category
- 8 Core modules
- Auto regulatory updates
- Email support (48h SLA)
Business
Billed monthly
Full-scale managed cloud for live DPP compliance across your product portfolio.
- Up to 100,000 DPP records
- 2M QR / API calls/month
- Unlimited users
- Up to 5 product categories
- All 8 Core modules
- 99.9% uptime SLA
- Dedicated onboarding
- Email + Slack support (8h SLA)
Enterprise
Scoped per deployment
Private cloud or on-premise. Full data sovereignty, custom SLA, and white-label options.
- Unlimited DPP records
- Unlimited API calls
- All industries & categories
- All 13 modules incl. Enterprise tier
- Your cloud or on-premise
- Custom SLA + white-label
- Dedicated solution engineer
All prices exclude VAT. Annual billing requires a 12-month commitment. Overage pricing available on request.
Full Feature Comparison
Everything you need to evaluate the right tier
| Feature | Community | Starter | Business | Enterprise |
|---|---|---|---|---|
| Usage Limits | ||||
| DPP records | Unlimited (self-hosted) | 10,000 | 100,000 | Unlimited |
| QR / API calls per month | Unlimited (self-hosted) | 100K | 2M | Unlimited |
| Users / operators | Unlimited (self-hosted) | 5 | Unlimited | Unlimited |
| Product categories | Unlimited (self-hosted) | 1 | 5 | All |
| Data retention | Your choice | 1 year | 5 years | Custom |
| Modules | ||||
| Core modules — all plans | ||||
| 🏷️ Product Nameplate | ✓ | ✓ | ✓ | ✓ |
| 🔍 Inspections & Audit Badge | ✓ | ✓ | ✓ | ✓ |
| 📦 Asset Management | ✓ | ✓ | ✓ | ✓ |
| 👤 User Management | ✓ | ✓ | ✓ | ✓ |
| 📋 Digital Product Passport | ✓ | ✓ | ✓ | ✓ |
| 📁 Document Management | ✓ | ✓ | ✓ | ✓ |
| ⚙️ Process Management | ✓ | ✓ | ✓ | ✓ |
| Enterprise modules — Custom plan only (HK.DIGITAL) | ||||
| 🎫 Service Tickets | — | — | — | ✓ |
| 🏢 Organisation Management | – | – | – | ✓ |
| 💳 Pay-per-Use | – | – | – | ✓ |
| 🛒 Shop Integration | – | – | – | ✓ |
| 📡 IoT Real-time Data | – | – | – | ✓ |
| 🔔 IoT Alerts | – | – | – | ✓ |
| Hardware Services (HK.DIGITAL) | ||||
|
Hardware integration & device onboarding
Sensor pairing, gateway config, field commissioning | – | – | – | ✓ |
|
Custom hardware & enclosure design
Bespoke IoT hardware, label printers, scanning stations | – | – | – | ✓ |
| Infrastructure | ||||
| Managed hosting by tap2.cloud | – | ✓ | ✓ | Optional |
| Private cloud / on-premise | ✓ | – | – | ✓ |
| Uptime SLA | – | 99.5% | 99.9% | Custom |
| Data sovereignty | ✓ | – | – | ✓ |
| Compliance | ||||
| Regulatory rule updates | Manual (GitHub) | Auto | Auto | Auto |
| EU Battery Regulation ready | ✓ | ✓ | ✓ | ✓ |
| ESPR / REACH ready | ✓ | ✓ | ✓ | ✓ |
| Support | ||||
| Community support | ✓ | ✓ | ✓ | ✓ |
| Email support | – | ✓ | ✓ | ✓ |
| Dedicated onboarding | – | – | ✓ | ✓ |
| Dedicated solution engineer | – | – | – | ✓ |
| White-label option | – | – | – | ✓ |
Frequently Asked Questions
Can I start with the Community plan and upgrade later?
What counts as a DPP record?
Are regulatory updates automatic on all paid plans?
How long does implementation take?
What happens if I exceed my DPP record or API call limit?
Is there a partner or reseller programme?
Not sure which plan fits?
Start with a 30-minute scoping call. We'll map your regulatory timeline and product portfolio to the right tier — no sales pressure.